Central Booking Conditions

Quality Lodgings

At Quality Lodgings, we believe a worry-free experience begins with clarity. That is why all our affiliated hotels operate under one central booking structure.

When you book through our website, you enter into an agreement directly with the hotel of your choice. Payment is handled by the hotel itself. We ensure that your reservation is carefully communicated and that the conditions are transparent and consistent.

You may cancel your reservation free of charge up to 48 hours before the day of arrival. This way, you know exactly where you stand.

Below you will find our Central Booking Conditions. We recommend that you review them carefully before making your reservation.

Do you have any questions? Please feel free to contact us. We are happy to assist you.

Wie wij zijn & hoe reserveren werkt

Quality Lodgings (QL) is a collection of independent hotels across Europe. Each hotel is carefully selected for its authentic hospitality, craftsmanship and distinctive character.

Through our website, we help you discover these special places and book directly with affiliated hotels.

QL acts as a quality label and intermediary. We are not the owner or operator of the affiliated hotels.
When you book through our website, the accommodation agreement is concluded directly between you and the selected hotel.

QL receives a commission from the hotel for its intermediary services.

Your reservation

A reservation becomes binding once you receive a confirmation. Please review it carefully and report any inaccuracies directly to the hotel.

Reservations for accommodation on a specific date are excluded from the statutory right of withdrawal.

Payment & security deposit

Payment for your stay is made directly to the hotel.

The hotel determines:

  • the payment method

  • any required deposit

  • any security deposit

  • additional charges

This information is clearly stated before you complete your booking.

Cancellation & changes

You may cancel your reservation free of charge up to 48 hours before the day of arrival. Cancellation fees are charged directly by the hotel.

Any changes to your reservation must be requested directly with the hotel.

You may transfer your reservation to another person up to 7 days before arrival, subject to the hotel’s approval.

In exceptional circumstances, the hotel may modify your reservation due to compelling reasons. In such cases, the hotel will offer an equivalent alternative or a refund.

In the event of a no-show without prior cancellation, 100% of the accommodation costs are due.

During your stay

You must comply with the hotel’s house rules and are liable for any damage you cause. The hotel may request a security deposit.

In cases of force majeure, the parties will seek a reasonable solution.

Responsibility & complaints

The hotel is responsible for the performance of the stay.
QL’s liability is limited to the proper functioning of the booking process via the website.

Complaints should first be addressed to the hotel. QL may assist in mediation where appropriate.

Other provisions

Personal data is processed in accordance with the Privacy Policy.

Dutch law applies.